Protocols for Banks Sharing Client Records with Adult Protective Services
The National Adult Protective Services Association (NAPSA) has received a new grant from The Huguette Clark Family Fund for Protection of Elders to continue work on national protocols around records requests in APS investigations of elder financial abuse. HBABCs will work with NAPSA to evaluate current use of the Official Request for Customer Records form for banking institutions by state and local APS agencies. HBABCs will support evaluation of a similar form to be developed for reaching out to the securities industry.
This grant will build on work done by Joe Snyder, retired from the Philadelphia Corporation for Aging, and Kathleen Quinn, retired from NAPSA, to provide guidance on APS usage of the 2013 release of the Interagency Guidance on Privacy Laws and Reporting Financial Abuse of Older Adults by eight federal agencies. The National Protocol to Implement Federal Guidance on Banks Sharing Client Records to Investigate Elder Financial Exploitation, developed by Snyder and Quinn, provided materials and language for APS agencies to request crucial client bank records as authorized by the federal Gramm Leach Bliley Act. The new grant will bring this work into the securities industry. More information about the National Protocol can be found through NAPSA: http://www.napsa-now.org/get-informed/banks-and-aps/.